With travel up more than 7% from 2014, the travel industry has experienced its fair share of disruptions; with top travel concerns of delayed flights and limited airline seat availability. Shifting the travelers experience from a nightmare to meeting their expectations is key. Traveler autonomy has increased and preferences have evolved but all while technologies and software have advanced — allowing companies to change the way they think about and conduct business of travel.
Complete the form to download "Prevent the Traveler's Nightmare by Changing the Guest Experience with Technology" to learn how to leverage technology, such as a consumer engagement CRM system and a trusted knowledgebase, to meet the expectations of your customers and provide consistent experiences across channels to elevate the guest experience.
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