Four out of five customers require some degree of support while making an online purchase. If they’re using your mobile app, will they be able to find the help they need?
If you’re like most companies, you’ve poured significant time and money into creating your mobile app but have forgotten a key component—customer service. The good news is that you now have an opportunity to differentiate yourself from your competitors by adding in-app support.
Fill out the form to access nine best-practice tips for providing the in-app support experience your customers demand.
Fill out the form below to download “Is Your Social Media Management Putting Your Reputation at Risk?” and identify any procedures or tools that could be putting your company at risk.