The average American exchanges twice as many text messages as voice calls per month, and texting has become the most common cell phone activity. And messaging apps such as Facebook Messenger, WhatsApp, and Kik are gaining popularity. This trend is affecting our interactions with businesses too. We want the same quick, casual communication with them as we have with our friends.
Complete the form to download the Whitepaper "Typing is the New Talking: How Consumers Communicate" and learn the pros and cons of chat vs. phone and the impact each of them have on your business.