Creating Connected Customer Journeys

Creating Connected Customer Journeys
Did you know that 42% of consumers say it would make their lives easier if store associates were aware of the online research they’d already done? They want more than personalized interactions and an omni-channel experience—they want a journey that’s connected across touchpoints and consistent regardless of channel or device.
Click below to download the full-sized infographic for a close-up look at what a truly connected customer journey entails.

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