Serving Customers via Chat: 5 Tips for Success

Serving Customers via Chat: 5 Tips for Success
Tip Sheet
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Did you know that one third of consumers would rather clean a toilet than call customer service? It's dawning on companies that their customers prefer to use chat and messaging apps to communicate -- whether it's with their friends or with the brands they love.

In this tip sheet, you'll learn five tips for responding to customers' expectations for...

  • Smarter self-service
  • Simple, text-based communication across devices
  • Quick and painless transitions between communication channels

Fill out the form to download "Serving Customers via Chat: 5 Tips for Success" and learn how to turn these challenges into a successful, scalable service model for your brand.

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