Customer Experience Management Solution Guide

Customer Experience Management Solution Guide
Brochure
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Since 2000, Astute (formerly iperceptions) has been the leader in Customer Experience Management (CEM) solutions. We help Fortune 500 brands, governments, and non-profits measure, manage, and optimize the customer experience. With a global reach, we collect the Voice of the Customer in over 190 countries and in 35 languages.
 
This brochure provides an introduction to our solutions and our SaaS Platform.
 
In this brochure you will learn about:
  • Our team of experts who can help you from survey design to deployment and analysis.
  • How Astute helps the world’s most respected brands become customer-centric organizations by leveraging the voice of their customers.
  • Case studies that illustrate how various companies leveraged our extensive technologies and services.


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