Change the Conversation: Position Your Contact Center as More Strategic

Change the Conversation: Position Your Contact Center as More Strategic
Astute Checklist
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Contact centers are on the front line with customers every day and are a key element of CX. You know the value you provide to the company, but could you be evangelizing more strongly?

In this checklist, we outline five steps to help ensure the contact center is viewed as an even more strategic asset within your organization.


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