Do You See What We See? 6 CX Trends for 2017

Do You See What We See? 6 CX Trends for 2017
Whitepaper
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The acceleration of consumer based innovation has shifted consumer expectations and forced brands to transform the way they communicate and service them. When we gathered our predictions for the new customer experience trends coming our way in 2017, we weren’t surprised to see that they’re technology-heavy yet customer-centric. 
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